PROFILE SUMMARY :
Born and raised in the UAE, Israa has obtained her MBA degree in Leadership & HRM from University of Dubai. Prior to entering the Etiquette & Protocol field, she worked in both Public & Private sectors in the UAE, through which she gained an ideal mixed experience.
As a specialist in the Etiquette & Protocol field, Israa continues to successfully share her knowledge and experience both nationally and internationally by delivering trainings and workshops to different local and multinational organizations in the UAE and the GCC Countries.
Nationality : Jordanian
Language: Arabic (Native) & English (Fluent)
AREAS OF TRAINING :
- Etiquette, Protocol & Hosting
- Events Management
- Building a Professional Image
- Civility in the Workplace
- Dining Etiquette & Table Manners
- Netiquette & Email Manners
- Travel Etiquette – Behaving Abroad
- Ladies’ Etiquette
- Campus to Corporate – A Successful Transition
- Yacht Etiquette & Hosting
CAREER HIGHLIGHTS AND KEY CLIENTS:
- University of Dubai
- DP World
- Dubai Municipality
- Dubai Chamber
- National Media Council
- Ajman University
- Federal National Council
- Ajman Chamber
- Dubai Electricity & Water Authority (DEWA)
- Roads & Transport Authority
- Saudi Arabian Monetary Authority (SAMA) – KSA
- Oman Airports
CERTIFICATION: QUALIFICATIONS AND CREDENTIALS :
- Train The Trainer – Protocol MasterClass (EuroProtocol – London) Jul – 2017
- A certification training course through which you gain the knowledge & skills required to become a fully independent “Business Etiquette and International Protocol Consultant”
- Train The Trainer – ILM endorsed (HNI) Jan – 2016
- CBP – Business Etiquette Certification (TRACK IBTA-Arabia) Dec – 2015
- Business Etiquette (DuExcel) Nov – 2015
- Smarter Employee Performance (University of Dubai) Oct – 2015
- Protocol, Etiquette & Hosting (International School of Communication) Aug – 2015
- Improving Your Sales Performance (University of Dubai) Feb – 2014
- MBA in Leadership & HRM (University of Dubai) Dec – 2012
- BBA in Accounting (Ajman University) Jun – 2009